Find - What is a Customer Reference?

What is a Customer Reference?

Customer References are endorsements from the current or previous customers. They provide proof that what the business offers and has showcased is real-world and actual implemented.

• They are extremely valuable because they give potential customers the chance to learn more about the product, service, solution and Solution Provider before making contact.
• They are also extremely for important for Solution Providers - as they provide credibility and show that your offering is proven.

Solution Provider can obtain Customer References by asking their previous customers to complete a very short questionnaire.

Note: Solution Providers do not have the ability to modify a Customer Reference in any way. They only have the flexibility to decide whether or not to publish the Customer References with their solution. The only person who can modify a Customer Reference is the person who completed the Customer Reference.

Anyone can provide a Customer Reference?

By clicking on the Solution Summary - Provide a Customer Reference link (shown below). Any registered User may provide a Customer Reference without being requested to do so by the Solution Provider.  The completed Customer Reference is sent forwarded to the Solution Provider - who is then able to decide whether or not they wish to publish the Customer Reference against the product, service, solution listed. 

Note:  Any registered user is able to use our 'Comment' functionality to provide frank and fearless feedback.