Lifeline

Lifeline provides access to crisis support, suicide prevention and mental health support services.

Somewhere in Australia there is a new call to Lifeline every minute. People call Lifeline’s 24 hour crisis support service 13 11 14 about many things including:

• Anxiety
• Depression
• Loneliness
• Abuse and trauma
• Physical or mental wellbeing
• Suicidal thoughts or attempts
• Stresses from work, family or society

Information for friends and family

Lifeline also provides national services and campaigns that promote emotional wellbeing, encourage help seeking, and address suicide prevention and awareness.

Lifeline is a not-for-profit organisation and relies on community support. 

Lifeline’s national service programs

Lifeline’s strategic directions focus on three major national service program areas that connect people with care:

Crisis Support - Services that provide immediate support to individuals at times of difficulty in their lives, and support for communities in the recovery of major events.

Suicide Prevention – Services that educate individuals and communities about suicide and offer appropriate support for those people who are at risk of suicide or bereaved by suicide.

Mental Health Support – Services that provide support for people experiencing mental illness and which offer reliable information and self-help resources to empower people to take steps towards maintaining mental health and emotional wellbeing.

Lifeline's Suicide Prevention Strategy

Lifeline believes most suicides are preventable and has developed the Lifeline Suicide Prevention Strategy to inform the public about our suicide prevention work and our vision for a suicide safer future.

In providing and progressing this Strategy, Lifeline is committed to a whole-of-community approach to preventing suicide in which everyone plays a role. Reducing stigma and increasing suicide awareness creates a climate for access to care and provision of care by Lifeline and the wider community.

Lifeline is a leading provider of services for suicide prevention. Our Strategy will guide the continual improvement and expansion of these services to effectively respond to the needs of individuals, families and communities to prevent tragic loss of life by suicide.