Boost Juice Bars

The customer experience

As customers ourselves we know that the only real way a company can make you happy is by listening to what it is you actually want and then giving it to you. So we made this our philosophy at Boost.

Boost's number 1 priority is our customers!

- Our store teams are 110% focused on the customer

- Our products are developed for the customer

In fact, the entire way we conduct our business has been developed around the customer to ensure we are giving them what they want, and not just what we think they want or what we want to give them.

How do we know what customers want?

Focus group research: We conduct regular focus groups with our customers. We get big group of customers into a room, and talk about what it is they do and don’t like about Boost. It gives us a really good insight into how we can improve what we do!

Customer feedback: We encourage customers to email us by providing our email address on the wall of every store. We read each and every email individually and ensure any issues raised by customers are followed up with the store.

Boost guarantee: Our guarantee which is displayed in our stores encourages customers to email us their feedback. This is such a great tool for us cause it enables us to get highly detailed feedback on all areas of the business. If you love Boost so much you just want to write to us and tell us how great you think it is…. we would definitely LOVE to hear it!

Alternatively, if you’ve got some constructive criticism you’d like to share with us that you think could help us make Boost even better we’d also very much LOVE to hear about it!

Our Guarantee

here at Boost we promise to:

• Make fresh and nutritious juices and smoothies which taste great
• Only ever use the very best quality ingredients
• Never use anything artificial
• Be on the lookout for new ways to make being healthy easy
• Always deliver amazingly friendly service
• Give you a reason to smile!

Interesting facts about Boost Juice

• We sell over 1 million juices and smoothies every month.
• We go through more than 35 tones of mangoes each year. At one stage we ran Adelaide out of bananas!
• Janine developed most of the recipes herself, with the help of her three children.